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  • Post By
    Sean Fenlon

    Wow.

    Jodi’s post is a tough act to follow, but I did promise her that would provide a recap of the marquee LeadsCon panel of LeadsCon Las Vegas 2012.  The panel was presented by Doug Valenti, CEO of QuinStreet, and Tom Evans, CEO of Bankrate – the top two publicly-traded companies in the LeadsCon ecosystem.  The panel discussion was moderated by Stewart Barry, a partner with Investment Banking firm Union Square Advisors.  Stewart has represented several buy-side and sell-side clients in the LeadsCon ecosystem, and was a natural fit for the role of moderator between these two high-octane CEOs. 

    In the spirit of full-disclosure, I have met Doug Valenti several times and consider him a friend.  I met Stewart Barry after the panel and found him to be incredibly knowledgeable of the LeadsCon ecosystem and also a wonderful person.  However, I have not yet had the opportunity to meet Tom Evans.

    Arguably, the premier session of LeadsCon LV 2012, I characterized this as a “must see” to DoublePositive folks and it did not disappoint.  The discussion almost immediately gravitated to the role of mobile in Lead Gen.  Several oft-cited statistics were presented about the rising tidal wave of mobile usage.  Both CEOs acknowledged that they have observed a recent surge in visits to their owned and operated sites via mobile devices.

    As a quick sidebar note on the role of mobile, the only other session I was able to attend was presented by Jeff Lawson, CEO of Twilio.  Jeff is an excellent and engaging presenter and really provided a wakeup call particularly to the mobile marketers and media buyers regarding how to adapt and evolve their call-to-actions to better fit the many different mobile environments.  One screen shot was particularly compelling – a screenshot of how most iPad users are typically leaning back or lying down while using their devices, then followed by a screenshot of a typical web-based long-form with several page-steps and dozens of fields right above an iPad touchscreen keyboard (which doesn’t even include a tab key for the user to move between capture fields).  Good luck getting those forms to convert with iPad users. :-S

    Tom Evans segued out of the mobile discussion by making the point that it’s just another way to deliver media.  Tom surprised many in the audience by reminding them that Bankrate is a 28-year-old media company and that he joined the company in 2004 with a strong media background.  Bankrate has been positioned and perceived as a media company more so than a media buyer.  Much of Bankrate’s traffic through the years has been organic search traffic to their owned and operated properties including www.bankrate.com proper.  Organic search traffic tends to leave some in the industry unsettled because of the dominant influence that Google plays with its ranking algorithms for valuable search queries.  However, Tom pointed out that the recent Google updates (aka “Panda 1” and “Panda 2”) were ultimately net traffic gains to Bankrate’s sites.

    The conversation naturally flowed to online consumer privacy issues after the mention of Google (given the recent uproar regarding Google tracking online consumers across all of their properties).  I believe Doug Valenti echoed the sentiments of all the white hat players in the audience that greater scrutiny and a better developed policy is needed around this topic of privacy.  The challenge here will be educating the policy-makers around how consumer privacy/tracking works in general and then to translate that into what is good and what is bad for consumers.  Most online marketers fear a brute-force Patriot-Act-style legislation that could severely impact many online marketing business models while providing very little additional privacy or control for consumers.  My personal philosophy is that the key is consumer freedom and consumer transparency.  Make what is being tracked very transparent to consumers while describing the benefits, while also providing the freedom to opt-out and otherwise control their own personal tracking settings.

    The conversation then led to a conversation regarding online media in general.  Both Doug and Tom consider their respective businesses to be media companies (i.e. sellers of media, albeit most of it on a performance-basis), even though both businesses are also very active media buyers as well.  In that regard, it was refreshing to hear them speak of the consumers that visit their owned and operated sites as their “customers” and they both care deeply about the engagement and experience of those users.  Too often in the world of online performance-based marketing, the consumers are viewed by marketers as clicks and zeroes/ones on a traffic log rather than humans. 

    Tom Evans described an interesting challenge for the whole online media ecosystem.  Traffic to online media is dominated by the big portals and players (e.g. Google, MSN, AOL, Yahoo, etc.).  They are all working hard to command the same rates for their premium inventory as offline premium TV could command.  I believe Tom stated the range to be $8-$15 CPMs.  In contrast to that, Tom identifies the massive amounts of non-premium inventory from these same players and other smaller publishers that are being auctioned off through real-time bidding exchanges in the sub-$1 CPM and often even sub-$0.50 CPM range.  On the other end of the spectrum are performance-based media sellers such as Google or Bankrate selling clicks that net an effective $60-$70 eCPM to the publisher.  Thus, Tom identified the big media companies to be stuck in a strange spot in the middle.  I personally view the continuum of eCPM’s as a simple reconciliation of supply and demand, and the continuum becomes more rational as the market gradually becomes more efficient through value-based pricing and real-time bidding.

    Both Bankrate and QuinStreet have been highly acquisitive in the LeadsCon ecosystem as a supplement to their organic growth.  Both CEOs agreed that owning the media (as opposed to buying the media – perhaps “renting” the media is a better term here) is a key consideration of value in their M&A strategies.  Doug Valenti used his recent acquisitions of two B2B media companies (Ziff Davis Enterprise and IT Business Edge) as examples.  If the business that is the acquisition target is not a media company, but rather a network or technology company, the key criteria they use to evaluate the strategic fit is whether or not there could be growth “acceleratation” post-acquisition as a result of the larger platform.  Doug Valenti used the acquisition of SureHits as an excellent example of successfully using this approach.  Both CEOs agreed that as publicly-traded businesses, they had a responsibility to obsess about scalability of acquisition targets, but also to enforce best-practices in the industry and accelerate the transition from the Wild West to well-organized and well-governed business practices.  In other words, there seemed to be very little appetite for businesses that utilized incentives or promotions (or good forbid spyware/malware) as part of their interactions with consumers.  My takeaway was that Wall Street tends to reward businesses that are perceived more as media-owners and platforms more so than media-buyers/renters or intermediaries.

    The discussion then shifted to the topic of vertical markets.  This has always been a fun topic since 2007 when hundreds of millions of mortgage lead gen dollars simply vanished as a result of the mortgage meltdown.  Many lead gen businesses then began going to great lengths to identify the characteristics and attributes of the best verticals to enter.  Tom and Doug confirmed a few of the most basic desirable attributes – high-value “considered” consumer purchases, sometimes referred to as “chunky.”  It is interesting to note that both QuinStreet and Bankrate share several vertical markets (e.g. Mortgage, Insurance, Credit Cards) but Bankrate does not operate in several other vertical market that QuinStreet does (e.g. Education, Home Services, and B2B).  Verticals that also reflect desirable attributes that I do not believe QuinStreet or Bankrate have entered – at least not yet in a big or meaningful way – include Health, Auto, and Travel.

    The topic of the Home Services vertical invoked some interesting disagreements amongst the panelists.  While QuinStreet has a strong presence in Home Services, Tom Evans was sharply skeptical of the opportunity, citing the lack of “any big business in Home Services.”  When the moderator Stewart Barry politely reminded Tom of ServiceMagic as a very big Home Services lead gen company, Tom acknowledged the example but continued to be skeptical of the opportunity because of the noisy/messy long-tail characteristics of the service providers and contractors (who are also the lead buyers).

    The conversation then shifted gears away from vertical markets per se and into various pricing models (e.g. clicks vs. leads vs. calls, etc.).  I was thrilled to hear the position of both Tom and Doug on this topic to the extent that it matches the long-held DoublePositive philosophy.  They both held the position that we are all in the customer acquisition business, and that our function is to deliver net new customers at scale and at target cost.  Thus, clicks, leads, calls (and I’ll self-servingly add Hot Transfers to this list), are just various performance-based pricing models at different stages of the funnel, but are designed to achieve the exact same ultimate outcome. 

    Amen. 

    I will only add one additional observation from the market that I suspect both Tom and Doug would agree with, that the deeper in the funnel that the pricing is determined yields an inverse relationship to scale/volume vs. risk/challenge.  In other words, the challenge/risk of buying clicks and converting them into sales is greater than that of buying leads, calls, or Hot Transfers, but there is a much greater volume of clicks available to buy in market for those that can manage that risk/challenge.

    Tom Evans described the evolution of pricing models at Bankrate.  When he arrived in 2004, they sold mostly display ad inventory on a CPM basis.  Their online rate table product allowed them to evolve into a CPC pricing model that sold clicks.  The insurance vertical acquisitions of InsureMe, NetQuote, and InsWeb pushed them into selling leads on a CPA/CPL pricing model.  DoublePositive is happy to be working closely with Bankrate Insurance which allows Hot Transfers as one of the delivery model options, thus a CPT or Cost-per-Transfer may soon follow.  Tom seemed to suggest a bias for the higher pricing models with his colorful comment during the panel that “We’re still asking people to swim through a lot of swamp water to get to the jet fuel… We charge a lot more for the jet fuel.”

    The “jet fuel” metaphor is a good one.  Tom mentioned that a $1,500 total marketing cost-per-funded-loan is still the market average in the mortgage industry.  Most buyers would gladly spend $1,500 for a single click, a single lead, or a single call/transfer provided that they had a 100% conversion to funded loan rate, but that is only hypothetical.  It is the “swamp water” that requires lower blended price points.  In Baltimore, we refer to this as crab-cake filler. :-)

    As an extension of this principle, both Doug and Tom agreed that it is still difficult to get end-of-funnel sale or transaction feedback from lead buyers.  This has been a common meme at every LeadsCon, and a common frustration of lead sellers for over a decade.  The buy/sell market will never be as efficient as it can be as long as the feedback loop of true value is broken.  Bridging the gap of this broken feedback loop is a key pillar to the DoublePositive media buying and right-pricing strategy.

    At the end of the panel discussion, the moderator allowed a few questions from the audience.  An interesting question from an audience member was regarding the roll of affiliates within their supply channels, especially with respect of both CEOs passion to eliminate bad actors.  Tom Evans responded by stating that his affiliate channel was Bankrate’s least-profitable channel.  The most profitable channel was of course organic traffic from owned and operated sites.  However, direct media buying (where there is no fear of bad affiliate behavior) yielded higher margins than the affiliate channel, thus challenging the myth that businesses utilize an affiliate channel (and the noisy risk of bad affiliate behavior) merely for higher margins. 

    The next question was a nice segue.  A representative from Progressive Insurance asked “who pays the cost of these bad affiliate actors?”  The answer shared by both CEOs is that both the lead buyer and the lead seller share the cost.  The lead seller bears the cost by having their performance diluted thereby preventing from securing higher rates in market for the rest of their inventory.  The lead buyer bears the cost by working to a lower blended price per lead (thereby reducing their overall volume) but also wasting operating time/money and emotional bank accounts of their sales force.

    The final question from the audience was about International expansion opportunities.  Doug Valenti took the lead on the answer and first set the table by stating that the vast majority of the opportunity for lead gen businesses is still in the USA.  He went on to describe QuinStreet’s international strategy and how it fit into Western Europe and Latin America.  Doug confessed that China is a tough nut to crack given the highly-localized and highly-personalized idiosyncrasies of the culture and the market there.  DoublePositive board member Stein Kretsinger has made several investments into online advertising businesses in China and agreed with Doug 100%.

    Overall, I found this panel discussion to be one of the most memorable and enjoyable in LeadsCon history.  I’m hoping that Jay is able to make this inspiring State-of-the-Union style panel an annual affair.  Bravo to Doug, Tom, and Stewart, and Cheers to Jay.

     SPF

  • Post By
    Jodi Swartz

    WOW!  What a conference.  What a city.  What an exhilarating (and exhausting!) experience.

    As a LeadsCon newbie, I wasn’t sure what to expect.  I mean, I’ve been to what feels like one million tradeshows, and managed half as many as a marketing director…so I was curious to find out for myself what all the buzz was about.

    As my previous posts indicated, LeadsCon West 2012 was held in Las Vegas, Nevada on February 28 and 29 (with a special buyers only event held on the 27th).  Vegas is one of the best places to hold tradeshows, so that, by design, is a positive.  The leads ecosystem is forever evolving with new businesses and professionals entering the market all the time, so that’s a positive.  And, since I planned our exhibit (complete with photo booth) and party (with our partner Leads360) I knew those were going to be, if nothing else, fun!  So, positives there, too.

    Thus, I came into the show with the following:

    • Vegas?  Positive.Evolving industry? Positive.
    • Fun booth? Positive.
    • Cool parties? Positive.

    Seemingly, the basics were covered.  But, what else would make THIS particular LeadsCon stand out?

    Well, first, companies in attendance topped 1200 and total attendance topped 2600—a myriad of exhibitors welcomed booth visitors with hospitality and enthusiasm, speakers inspired and challenged audiences, the Mirage excited and delighted (just ask me about my final night’s stay in the penthouse suite),  and the networking was unstoppable.  So unstoppable, in fact, that it stymied my original plan of being a devout LeadsCon student—attending each and every seminar available, soaking up new industry knowledge, every minute completely rapt—graduating with my PhD in “the biz.”  Yeah…not so much.

    My team was on FIRE this year!  Booth regulars like Joey Liner, Syed Zaidi, and Brian Ocheltree spent so much time meeting with clients, prospects, and partners that our “while you were out” notebook was nearly full.  At times us DP booth folks were outnumbered by a margin of at least 3:1 by those wanting to chat with us.

    DoublePositive/LeadsCon360 party bracelets were so in demand they became near black market items.  And, I was about ready to hang a sandwich board sign on my back that said “To speak with JT Benton, please take a number.”

    So, what WAS all the excitement about?  What made this year different?

    Well, it started right before the show when we were honored with two LeadsCouncil LEADER™ awards— Best Hot Transfer:Lending and Best Hot Transfer:Technology.

    Needless to say, we were thrilled and took that enthusiasm straight to Vegas.

    On Monday at 2:30 (the day before the actual show began), the aforementioned Mr. Benton spoke at the first-ever LeadsCon Buyers Summit about performance mobile marketing.  JT, a long standing expert in the field, spoke about why (finally) the time is right for mobile click-to-call, how it impacts marketing and media plans, and strategies for implementing it successfully.  All of this good stuff was promoted well in advance via news releases and blog entries, and a terrific webinar produced by our partners at Ring Revenue.  At the close of the seminar, JT also unveiled DP’s first white paper on the subject.  (SPOILER ALERT: Look out for a webinar in the very near future where you can learn from the master himself and get your own copy of the whitepaper.)

    Although I wasn’t able to see it live myself, I would have thought JT was one of the Beatles at the height of their popularity (thus the sandwich board dream).  A big shout out to @LeadsCouncil for their tweet “@DoublePositive JT Benton Doing an amazing job presenting on Mobile Marketing #LeadsCon.”  Thanks guys!

    On Tuesday morning, as the team’s official “crazy marketing lady” it was my job to make sure that DoublePositive was ready for the crazy schedules that were ahead of them, that our booth was inviting and fun, and that our head “misfits,” company CEO and EVP, Sean Fenlon and Joey Liner, respectively, were prepped and ready to go for their welcoming address.  Sean and Joey had the priveledge of welcoming the entire conference immediately following the keynote.  The moment was certainly not lost on them as Joey (@joeyliner), so fittingly  tweeted: “This is 1 of those defining moments in life, about to speak to 2500+ in a welcome address for LeadsCon with my partner Sean #DoublePositive.”

    Following the welcoming address, it was over to the tradeshow floor where our 10×20 booth was transformed into a comfortable lounge space complete with a photo booth (to capture folks in their tradeshow best)!  We brought our favorite DP website characters with us, we had Viking helmets, sunglasses, and signs promoting Joey for Mayor!

    While people shed their inhibitions in the most PG ways possible in photo booth…

    …others shed their shoes and kicked up their feet on our couches (including our very own John Nuclo, Stein Kretsinger, and Syed Zaidi—can you feel the love?).

    The DoublePositive team was visible on the floor and off Tuesday—most notably with Joey “LeadsCon Mayor” Liner invited to speak during the “Is Lead Gen a Dirty Word?” panel.  He was joined by Jeremy Johnson, Co-Founder and CMO, 2tor, Inc., John Kobs, CEO & Co-Founder, ApartmentList.com, and moderated by Jeff Lawson, CEO & Co-Founder of Twilio. (That’s our guy, second from the left.)

    All the while, attendees zoomed from booth to booth making friends and influencing people—and searching for the sacred bracelets for the DoublePositive/LeadsCon360 party later that night at Rhumbar.

    So…later that night at Rhumbar…the atmosphere was sumptuous, the drinks were spirited and flowed freely , the staff at the club couldn’t have been more hospitable, the weather was beautiful (albeit a little on the windy side), and everyone relaxed…played some cards,  snapped some shots in the photo booth and all around had a great time.

    Thank you to our friends at Leads360 for (once again!) making it a special night, and thank you to Steve Hall for the great photographs (below).

    Up early again Wednesday morning…

    Day two proved even more exciting as attendees and exhibitors alike knew they had just one final day to meet, greet, and eat.  Our booth was a flurry of folks looking to engage with our team members, learn about our products and services, and snap some shots in our photo booth.

    Midway through the afternoon, our very own Rich Dent donned his favorite sombrero and participated in a video interview about the show with VigLink CEO, Oliver Roup.  Go Rich!

    After a brief rest and bite to eat, it was off to the LeadsCon VIP after show party at newly opened 1Oak Night Club in the Mirage Hotel and Casino.  Attendees got decked in their show-stopping finest and partied in celebration of another spectacular LeadsCon.  Our team really got into the spirit of the event (thanks again to Steve Hall for the great pic on the left)!

    So, let’s review.  Obviously, my expectations were pretty basic and I kept that that way as to not be disappointed:

    • Vegas?  Positive.
    • Evolving industry? Positive.
    • Fun booth? Positive.

    What I wasn’t expecting was EVERYTHING ELSE LeadsCon West had to offer.  Although I did not get to attend many seminars (because apparently I was preparing for some kind of cross-country marathon running from one end of the Mirage to the other all day long!) I heard from many teammates, associates, and those through the social networks (just look up #leadscon) how much they learned and enjoyed the material. Personally, I learned a heck of a lot about the industry, how deep my colleagues knowledge is (they fielded questions from every direction!), and how enthusiastic everyone remains about contributing to and shaping the leads ecosystem.    And the networking?  Let’s just say I am happy to have e-copies of all photographs from the booth so I can continue to match names with faces.

    Obviously, my expectations were BLOWN AWAY.  We put a lot of work into preparing for LeadsCon, and LeadsCon clearly delivered back so much more.

    • Amazing speakers? Positive.
    • Super smart people?  Positive.
    • Great networking? Positive.

    Doing it all again at LeadsCon East? DOUBLE positive.

    See y’all in New York City!

  • Post By
    Jodi Swartz

    LeadsCon ’12 is just days away!  With more great speakers and topics than we could cover in one – or even two – posts, we welcome you back for Part III of DoublePostive’s “Top Picks.  (If you missed them, check out “Top Picks, Part I and Top Picks, Part II”)

    As we said previously, speakers and topics make our list solely based on the fact that we are interested in them.  If we left them off, it doesn’t mean they aren’t interesting–just means they are not AS interesting to US.  But as we also said before, feel free to get our attention using the comments below if you think there’s a “don’t miss”session that’s not on our list.

    So open your calendar once again, and get ready make note.  Here’s our third and last batch of Top Picks for LeadsCon ‘12, and why we like them:

    WEDNESDAY, 9:30-10:00AM
    Case Studies Track, “
    Secrets of Click to Call”

    DoublePositive is proud to be partners with Leads360 and RingRevenue.  We’re looking forward to hearing Nick Hedges (President & CEO of Leads360) and Jason Spievak (CEO of RingRevenue) dial up a lot of timely information about mobile advertising.

    WEDNESDAY, 11:30AM-12:00PM
    Case Studies Track, “
    Data Driven Lead Purchasing”

    Michael Betz, Chief Marketing Officer of Strayer University, is a great client, great thinker and an all-around great guy.  His talk is about taking a multi-dimensional approach to lead buying in the EDU space.  Should be an education!

    WEDNESDAY, 2:00PM-2:45PM
    Sponsored Workshop, “
    The Lead Engine in Our Post-PC Future (Presented by: Twilio)”

    DoublePositive is a customer and big fan of Jeff Lawson and his company, Twilio.  We’re looking forward to hearing about how new computing interfaces like touch and voice will revolutionize the way the leads industry does business.

    WEDNESDAY, 3:00PM-3:45PM
    Sponsored Workshop, “
    Higher Ed Compliance Survey Results: What Are Schools Really Doing? (Presented by: CUnet)”

    Presenters Jeff Herz and Steve Smith of CUnet will educate us on how schools are responding to government regulations.  Plus they’ll share emerging best practices, and give tips on how schools can stay ahead of the compliance curve.

    So that’s it!  We hope you enjoyed DoublePositive’s Top Picks for LeadsCon ‘12.  We’ll see you in Vegas!

  • Post By
    Jodi Swartz

    So many great speakers!  So many awesome sessions!  Yes, LeadsCon ’12 will offer more learning and networking opportunities than one person can possibly attend … so how do you know where to spend your time?

    DoublePositive to the rescue.  Today, we’re offering our “Top Picks, Part II” for can’t-miss speakers and topics.  (Here’s “Top Picks, Part I”).

    Like we said previously, this list is made up of the topics we are most interested in.  Please don’t feel bad if we didn’t highlight your event in this pre-show blog.  Feel free, in the comments below, to tell us why we should, and you just may see us in the audience at the show!

    And now, friends, open your calendar, and get ready to plug in these choicest of events.  Here’s today’s batch of Top Picks for LeadsCon ‘12, and why we like them:

    TUESDAY, 2:00-2:30PM
    Break-out Sessions, Financial Services Track, “
    Inside the Great Big Ping Tree Circle Jerk”

    Colorful title, and don’t worry, you won’t be bored.  QuoteWizard are good guys.  This is the second act for the founders, who sold their previous business to Education Dynamics and now focus on insurance.

    TUESDAY, 2:30-3:00PM
    Break-out Sessions, Financial Services Track, “
    What the Agents Have to Say”

    Mike Ferree is a good friend of DoublePositive and runs a popular industry blog at LeadCritic.com.  Mike is Director for LeadsCouncil, and we’re interested in hearing insights from his ever-expanding point of view.

    TUESDAY, 2:50-3:30PM
    Break-out Sessions, Financial Services Track, “
    Is ‘Lead Gen’ a Dirty Word?”

    This should be an interesting and engaging discussion on positioning vs. sentiment.  The moderator is Jeff Lawson, CEO & Co-Founder of Twilio.  Panelists include DoublePositive’s own Co-Founder & EVP of Sales Joey Liner (you may know him as “the mayor of LeadsCon”), along with other experts in lead generation.

    TUESDAY, 4:00-4:45PM
    Sponsored Workshops, “Lead Industry Awards (Presented by: Leads360)

    Sure to be a crowd pleaser.  Leads360, a strategic partner of DoublePositive, will look back on 2011 to award the top performing lead generators across verticals, as well as look forward to the opportunities for continued growth and evolution in 2012.

    TUESDAY, 4:30-5:00PM
    Break-out Sessions, Education Track, “
    New Technology Showcase”

    New tech showcases are always fun.  Among the presenters are good friends of DoublePositive, including Joe Charlson of CallerReady, and Dave Wengel, who is a former TARGUSinfo and LeadsCon/LeadsCouncil executive and current Founder & CEO of iDatafy.

    We warned you that LeadsCon ’12 has almost too many great sessions to offer!  And yes, there are still more to come.  Check back soon for DoublePositive’s Top Picks, Part III.

  • Post By
    Jodi Swartz

    It’s hard to believe, but LeadsCon ’12 is almost here!  As you know, LeadsCon is the world’s greatest gathering of leaders and innovators in the online lead generation industry.  We will be treated to a slate of dozens of excellent speakers on many great topics again this year.  So how can you attend them all?

    Well, you can’t – unless you plan to dash madly back-and-forth every few minutes like some character in a bad TV sitcom.

    That’s why, over the next several days, DoublePositive has decided to present to you our Top Picks for this year’s conference.  We assembled our list based on the sessions that we, personally, are most interested in.  It’s not meant to be a judgment of how good they are.  They’re all good!

    So open your calendar and get ready to paste in these can’t-miss sessions.  Here’s today’s batch of Top Picks for LeadsCon ‘12, and why we like them:

    MONDAY, 3PM
    Lead Buyer Summit, “JT Benton on Mobile Marketing & Lead Gen”

    Yes, we’re cheering for the home team here, but if you haven’t had a chance to be in the same room with JT, he’s a captivating speaker with a brilliant perspective on what it takes to win in today’s mobile environment.  Cost-per-Lead buyers will learn how Cost-per-Call strategies on the mobile web affect their media plans and drive high quality leads. This first of its kind event is for those whose primary business is the purchase and closing of leads. Registration is required, and the event is invitation only.  Learn more at http://leadscon.com/leadscon-las-vegas-2012/buyers-summit/.

    TUESDAY, 9:00-9:45AM
    General Sessions, “Michael Norton – The IKEA Effect”

    The presenter, Michael Norton, is a behavioral scientist and Associate Professor of Marketing at Harvard Business School.  His work has been covered in the New York Times, the Wall Street Journal and the Washington Post, and his topic, “The IKEA Effect: When Labor Leads to Love,” was featured in Harvard Business Review’s Breakthrough Ideas for 2009.

    TUESDAY, 9:45-10:25AM
    General Sessions, “LeadsCon Las Vegas ’12: State of Industry”

    MUST SEE!  Sharing their view of the State of the Industry are CEOs from the two top publicly-traded companies in the space, Tom Evans of Bankrate and Doug Valenti of Quinstreet.

    TUESDAY, 10:30-11:15AM
    General Sessions, “Creating the Next Big Thing”

    Here’s another high-octane panel.  The Moderator, Tolman Geffs, is Co-President of The Jordan, Edmiston Group, Inc.  Panelists include Patrick Quigley and Josh Armstrong of Vantage Media, Howard Yeh from BrokersWeb and Damien Dovi from BIA Digital Partners.  Get the inside scoop on Vantage’s unexpected and ambitious move to acquire BrokersWeb last year.

    TUESDAY, 11:15-11:35AM
    General Sessions, “
    You’re Buying Crap – More Than You Would Ever Know”

    This is a short, powerful presentation by customer acquisition strategist John Demayo of zozi.  John is a former Ad.com exec with many friends at DoublePositive.  He’ll distill his 10+ years of weeding out the crap so we can all practice safer lead gen.

    Remember, these aren’t the only events at the conference.  They aren’t even the only good ones – just the ones we are most interested in.  Whatever you choose to attend, you’ll be sure to have fun, learn a lot and leave Las Vegas better informed about the leads ecosystem than before you came.

    Check back soon for DoublePositive’s Top Picks, Part II.

  • Post By
    JT Benton

    Hello again! Last week, we rolled out MobilePositive and gave a hint or two at what we’re up to. If you read that first post, you’d know that our new platform connects Advertisers with Consumers on the mobile web in a very meaningful and aligned way–driving heaps of quality inbound calls to our clients, daily. You would also know that I promised a follow up to that post explaining the timing of this rollout.

    Thus, the title (or, question) of today’s contribution: Why mobile; why now?

    Because it’s time. And, because before now, it wasn’t. Seriously.

    If you’ve attended LeadsCon, Ad:Tech, Affiliate Summit or any other performance marketing event in the past four years, you’ve surely heard the hype on mobile. For years now, soapboxes at major industry shows have been occupied by folks signaling the ‘year of mobile.’ They blogged. They tweeted. They spammed us all on LinkedIn. Some of these zealots even went so far as to don QR-coded T-Shirts that were color coordinated to match their converse sneakers. Indeed, active were the hypesters.

    And yet, despite all the hoopla, they were wrong. That’s right – flat wrong. At least in the context of the Cost-per-Lead media ecosystem. Mobile has been unworkable and unnecessaryuntil fairly recently. It’s taken Publishers, Advertisers, Networks and Consumers time to find the right way to play. We just weren’t ready, yet. Mostly, this was on the consumers and the publishers. It’s taken adoption rates skyrocketing, Apple’s stock booming, the Android market maturing, bandwidth levels rising and a whole host of other factors to get consumers ready for this at scale. For mobile publishers, the question has never been if – it’s been how and when. As in, ‘how and when can I make as much money selling leads as I do selling impressions and clicks.’ These groups needed to converge and align. It took help, muscle and risk. And, again, time. But now, it’s clear to me that it’s happening: mobile lead generation is alive and growing.

    Ok. Before we get too far, I’m coming clean: I get the irony. In writing the above, one could argue that I’m now guilty of the same soapboxing I’ve just poked fun at. The argument is pretty linear, actually: I just said the people who announced the era of mobile lead-gen were wrong. And yet this post’s thesis is that the era of mobile lead-gen is, in fact, now here. Thin ice, right? Totally. Except I’ve got the in-house data to support this, and I see the interest on the advertiser side mounting: we introduce a new major advertiser to the mobile web weekly.

    Last month, MobilePositive facilitated over 25,000 inbound phone calls to our early advertiser clients. These were direct, net-new customers, each happily dialing in. And, a considerably high number of them bought the services our clients were selling. These advertisers include leading brands in the Education, Mortgage, Insurance, Home Services and Identity Protection vertical markets. So far, the proof is the campaign performance. We see cost-per-sale figures that consistently perform on target and our budgets are growing. The publishers are happy, too. Both sides (buyers and sellers) see long-standing, steady campaign growth and an exciting new mix of partnerships as a big part of the upside to mobile.

    So, why mobile? And, why now? Because – like I said, it’s time.

    That’s all for today, gang. Thanks for reading. Next week, we’ll get more tactical with a piece on why publishers should love the pay-per-call format.

  • Post By
    JT Benton

    Hey, everybody – JT Benton here.  I oversee DoublePositive’s new mobile marketing division, which we’re calling MobilePositive.  While it’s true that I’m a rookie at DP, I’m certainly no stranger to the world of performance marketing.

    I’ll be blogging here fairly frequently.  I’m excited to share with you a bit about our growing work in mobile, how we plan to add value and show first-hand how easily the mobile web can drive alignment in a performance marketing format.  I’ll also make it a consistent point to emphasize that this growth comes from a very solid foundation of connecting sales teams with live, interested customers on the phone.  Indeed, I think it’s fitting that game-changing mobile marketing developments would come from the industry leader in delivering LIVE Hot Transfers.

    I’ll spend most of my ‘air time’ describing our mobile product offerings and musing on the industry on large.  The mobile web is quickly transforming the way advertisers connect with consumers, and MobilePositive is helping to lead the charge.  As such, we’re learning a lot – and I have every intention of sharing these learnings with the reader along the way.  With major Advertisers in the mortgage, EDU and insurance verticals already participating, our platform is driving tens of thousands of inbound calls monthly.  We see lots of data, and we talk about this stuff all day.  Just ask my wife.

    So please, dig in.  Follow us, and share with others that there’s a new player in mobile.  And, don’t miss next Tuesday’s followup: Why mobile; why now?

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