27 Sep
Posted by Kimberly Lustig as Internet, Lead Generation, Marketing, Technology
Last week, Geosemble, a geospatial data integration company launched a new lead generation service that uses a satellite program (similar to Google Earth) to generate highly targeted sales leads. Here’s how it works: the satellite takes its images and identifies houses with swimming pools, driveways and roofs in need of repair, empty backyards, etc. The data is cross-referenced with city parcel data to find name, address, and phone number information that corresponds with the property, and that information is then sold to manufacturers and service providers for those items: swimming pool maintenance, lawn furniture manufacturers, home improvement contractors; anyone that would be interested enough in that information to pay for it. The development of the technology was funded in part by a grant from the National Science Foundation– part of the U.S. Federal Government….
So now this gets me thinking…although the concept is arguably genius, is it ethical to sell information gathered from pictures the customer doesn’t even know are being taken? To me, it evokes an image of a private investigator, taking unauthorized photos from behind a bush and reporting back to his client with juicy details of the subject’s life.
When it comes to satellite-generated sales leads, is it an invasion of privacy or just public information?
7 Responses
Mikhail Rahl
September 28th, 2007 at 5:07 am
1The idea of “freedom” and “privacy” in this country has been obselete for quite a while now. With each new generation the government takes things, and kids just laugh at their parents and call them paranoid. If a major freedom was taken all at once, sure we would fight for it, as though someone came in and stole the Thanksgiving turkey right off of the table. But they take just one slice at a time, and each time we decide that “one little slice” isn’t worth fighting over. Soon the whole turkey is gone, and we haven’t even given Thanks yet.
I laugh when people in this country call it a “Democracy”… It hasn’t been such for a long time now. And I shake my head sadly when they proclaim that “Communinism didn’t work.” Neither did letting people have freedom and privacy.
But the reality is that people are not going to stand up and fight for those things that are parents– or really, our great grandparents– had. And I’m certainly not going to work to get them to try. Why should I? I make way too much money off of people who follow the system and do what they’re told. No, what I’m saying is not against the government and the modern world. I’m telling people who live in it to quit complaining and shut-up. “Ethical”? You’ve got to be kidding me! That word in this country has been obselete for some time now. The politicians, businesspeople, and even individuals who try to make even their everyday choices (forget the major ones!) in an ethical manner will suffer the most.
In the end, data mining is a reality. Google does it, Wal-mart does it, and anyone else who is successful will, too. If you don’t like it, leave the country. Go somewhere else where you will be happy. Or at least quit crying in my ear.
It’s not like these companies really care about you. They just want to know what they can sell you. Don’t you want to buy things that you might like? Or if you are thousands of dollars in debt, wouldn’t you like someone to provide you with a service that helps you get your financial life straightened out?
I cannot help but laugh when I think of the future as well. Services like google satillite and google world will soon have black boxes over them covering certain areas and houses because people will cry that their privacy is being invaded. Silly little children, your rights and your privacies were taken from you long ago, and for most of you even your ability to think and gather information for yourself was stolen away… and you did nothing to stop it. Why should you start caring now?
satish krishnan
September 29th, 2007 at 1:40 am
2As ethical as Trigger Leads and ambulance chasing. Whats next? Tracking U-haul through satellite and GPS?
GregK
October 2nd, 2007 at 5:28 pm
3How is this any different from a home remodeling company sending reps to walk a neighborhood and look at roofs? Or the grocery store noticing that you purchase cat food and giving you ads for other cat-related products?
It’s just another method to make the sales process more efficient, and we all benefit from that through lower prices.
Consider it the other way around. Imagine that you live in Florida and a company sends you brochures snow plows. Wouldn’t you be irritated at them for cluttering up your mailbox?
Well-targeted marketing is a good thing for everybody.
(If you don’t want people to know that you have a swimming pool, put a roof over it.)
Scott Alliy
October 4th, 2007 at 4:33 pm
4Right is right and worng is wrong. This is invasion of privacy plain and simple and if the government was caught doing this for personal gain there would be an outcry of Big Brother Watching by groups such as the ACLU (American Criminal Liberties Union) the likes of which we have never seen or heard
My .02
SA
Scott Alliy
October 4th, 2007 at 4:59 pm
5How can it be that “the market” spoke and said clearly that they did not want telemarketers intruding on them.
Are we to assume that if this company spy satellite practice is allowed to progress that “the market” is full of photogenic people that do not mind being intruded upon for photos sessions as long as they don’t have to talk to anyone?
I’m betting that a quick check of legitimate business operators would say that not only is this practice an infringement on personal privacy but that it provides that practicioner an unfair business advantage.
Geez wasn’t a rather large software company recently admonished and heavily fined for unfair business practices?
And BTW I realize that I spelled wron incorrectly in my last post sorry for the fat fingered error.
SA
Scott G
September 30th, 2009 at 1:41 am
6I have been using sat images and a tax database for over 5 years for marketing my business. I developed my own system before anyone was doing it. Saved me a lot of of money doing it myself and I was able to target exactly who I wanted as customers. Its no different than the everyday door knockers who I must say are frightening sometimes and they are ALREADY on your property which is scary in itself.
Sean Fenlon
October 3rd, 2009 at 2:53 am
7Please be careful — on this thread in particular — I deleted a recent post on this thread (and a rather clever one at that) this evening because is was “signed” by my initials.
But it wasn’t me.
I’m a huge fan of “strange” on this blog, but my definition of “strange” is always 100% genuine. Pretending to be me is not genuine.
If if the words don’t quite sound like SPF, they’re probably not from SPF — just give me a day or two to clean up.
I prefer this open approach to technology approach to screen/approve comments/commenters.
SPF
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